I Purchased a Kit and Didn't Receive My Download Link

Please check your spam folder, sometimes the link gets sent there accidentally.

If it’s not there please do not contact us on social media. Send an email to info@maschinemasters.com with your order attached for faster service.


How do I register?

How do I open the Maschine kit I just purchased?

The easiest way to load your kit is to open the project file directly from the purchased kit folder. It will ask you to locate the files. Go to the sample folder within the purchased kit and select the first file it asks for. This should find all the files and you should be good to go.


How do I download sample packs?

Why can't I download sample packs?

You need to be an Associate, Bachelor or Master member.

Why do you charge?

Being that we work hard to update content on a frequent basis, we need funds to keep the site running smoothly

Site is not showing up in another browser (Chrome, Safari, Firefox etc)

Reset your browser’s cache

I wasn't redirected after paypal, what do I do?

Please register here then contact us with a copy of your receipt so we can manually upgrade your account